Fee Support for our Sellers During the COVID-19 Outbreak
Our buyers and sellers are relying on eBay more than ever right now. We want to make sure we support your business through this difficult time.
Following on from our increased seller protections and making sure your seller standards aren’t impacted, we’re offering eligible eBay Store sellers the option to defer payment of most eBay selling fees.
The covered fees include: final value fees, insertion fees, Store subscription fees, optional listing upgrade fees and Promoted Listings fees. Sellers who participate in our retail promotions will still be required to pay fees related to retail promotions.
If you’re an eBay business seller and could use help with your payments, please submit your request by Saturday 11 April 4:59pm AEST. Please bookmark the submission page and come back to it after 3 business days to check the status of your request.
If your request is approved, 50% of the covered fees on your current invoice will be deferred until the next billing cycle, and the remaining 50% will be deferred until the subsequent billing cycle.
In addition to deferring fees, we’re also offering to waive all insertion fees until 30 June. See details of the free insertion fee offer.
We are continuing to look at ways to sustain your business through these challenging times. Further information about how we’re increasing seller protections can be found on the COVID-19 Seller Centre page.
Please look after yourselves and be safe. Australians need you more than ever right now to get the things they need and love.
VP & Country Manager, eBay Australia